Unified Communications (UC) Solutions

InnoVest Unified Communications solutions span the project life cycle, beginning with a Strategy and Roadmap service. We maximize client investment by balancing new technology introduction with multi-vendor integration services. We provide independent guidance to present alternatives including hosting and managed services that offer secure and enterprise scalability at a predictable cost.

InnoVest provides number of services:

  • Architecture design
  • Unified Communications as a Service (UCaaS)
  • Competitive solution evaluation
  • Integration of voice mail, messaging, directory, identity, and mobility solutions
  • Migration to next generation - IP Multimedia Subsystem (IMS)
  • Migration to hosted and managed solutions
  • Pilot deployments
  • Communication Enabled Applications (CEA)
  • Business case development
  • Enterprise communications requirement analysis
  • Contact Center
  • IP Voice systems (switch, gateways, and voice mail)
  • Messaging – email, instant messaging, text
  • Productivity enabling applications
  • Hosted solutions versus in-house investment
  • Review office, mobile and telework requirements
  • Security and management requirements
  • Solutions upgrade