Network and Systems Operations Management

InnoVest provides pragmatic and business-aligned recommendations which deliver effective and efficient end-to-end operations. Our services utilize best practices from the ITIL/ITSM process framework, and a proven methodology incorporating organization and technology management disciplines. Our deliverables include:

  • “Build versus Buy” analysis
  • A functional Operations Management Architecture
  • Management technology alternatives
  • Operations Process Architecture
  • Organizational Support structures

Our deliverables define incremental and phased project recommendations which yield tangible benefits over time:

  • Organizational design
  • Process Optimization
  • Proof of concept technology deployment
  • Tool consolidation and optimization

Solution Benefits

  • Removes "silo approaches" by standardizing, unifying, and aligning operations support functions across common business unit objectives
  • Establishes consensus around a target state "operations architecture" encompassing people, process and technology
  • Provides a rationale for "Build versus Buy”